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Frequently Asked Questions

Any questions? Maybe you’ll find the answers here.

Why can't I find an event on the website?

Below are a few reasons or suggestions to help you with your search:
  • No performances are currently scheduled for the Bluebird Theater, date, or artist you may have selected.
  • Bluebird Theater will only list an event after all information is confirmed with artist management. Events are always listed in time to purchase tickets the day they are put on sale.
  • Check the proper spelling of the artist, band or building. All words must be spelled correctly.
  • Check to see you entered the proper search type and the corresponding artist, city, zip or building.
  • Make sure there is spacing between your words (i.e. Nikka Costa, not nikkacosta).
  • Try a different search method. Search by city or zip, instead of artist name or building name.
  • The event may not be officially promoted by Bluebird Theater or AEG Live. You may want to try finding the event on the band's official website or AXS.com.

How do I buy tickets?

  • Online — Click the "Buy Tickets" link on the show details page of the band you would like to see.
  • Phone — You may purchase tickets by calling AXS at 888-9AXSTIX (888-929-7849).
  • Box Office — The Bluebird Theater box office opens 30 minutes before the doors. Bluebird Theater tickets can also be purchased at the Ogden Theatre and at Gothic Theatre box offices. The Ogden Theatre box office is open every Saturday from 10am - 2pm and on event nights. Gothic Theatre is open event nights.

How do I purchase accessible seating?

For accessible seating at the Bluebird Theater please arrive at the event 15 minutes prior to the scheduled time of opening doors. If you are unable to arrive at that time or have specific seating requirements, contact the box office at 303-377-1666 prior to the event.

What time zone is used for the show time and on sale time?

All dates and times are local.

How do I subscribe/unsubscribe to a concert calendar for events in my area?

  • Subscribe — Click here to subscribe to receive email alerts for presales, cool stuff and info on events in your area.
  • Unsubscribe — You may unsubscribe from this service at any time by editing your profile here or clicking the unsubscribe link at the bottom of the concert calendar you receive.

I am looking for employment information, where can I find it?

Bluebird Theater only accepts resumes submitted through our corporate website. A current listing of available job openings can be found on this page.

How can I meet the band?

Only the artist record company, artist management or artist fan club grant backstage access or meet n' greet opportunities. Bluebird Theater does not handle artist access with the rare occasion of a contest run on bluebirdtheater.com. Not all shows will have a contest to win the opportunity to meet the band.

How do I get directions to the show?

Please visit our directions page for detailed directions and a map.

The show is this week and my tickets haven't arrived, they've been lost, or they've been damaged. What can I do?

Please call AXS, not the Bluebird Theater, if you have any of these issues within 3 days prior to the event. They have information to track your order and will recommend a solution. You can find directions on how to reach customer service at AXS here.

For tickets purchased through artist fan clubs or other organizations, you should contact that organization directly for information.

What happens if my event is cancelled or postponed?

All refunds are available at your point of purchase. If you purchased your tickets though AXS, please contact them to receive a refund or exchange for a postponed or cancelled event. Instructions for AXS regarding postponed and cancelled events are here.

Where can I find a seating chart?

The Bluebird is a general admission building so come early to stake your floor space or your lean up against your favorite bar or wall.

Didn't find the answer you were looking for? Just ask us here.

  • Ogden Theatre
  • 1STBANK Center
  • Gothic Theatre
  • Fiddler's Green
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